This Privacy Policy (the “Policy”) sets out the manner in which Wyse Intelligence Private Limited (the “Company”, “we”, “us” or “our”) collects, uses, stores, processes, discloses and otherwise deals with information in connection with the websites located at datawyse.app and datawyse.in, the publicly accessible demonstration environment located at demo.datawyse.app (the “Demo”), and any related communications (collectively, the “Sites”).
This Policy is to be read together with, and forms part of, our Terms of Service. By accessing or using the Sites, you acknowledge that you have read and understood this Policy and the practices described in it.
1Scope and Applicability
1.1 This Policy applies to information collected through or in connection with the Sites. In respect of such information, the Company acts as controller or data fiduciary, as applicable.
1.2 This Policy does not apply to data submitted to the Company’s subscription services by or on behalf of its customers, which is processed solely in accordance with the agreements entered into with those customers.
1.3 This Policy does not apply to any third-party website, service or application that may be linked from or accessible through the Sites.
2Information Collected
2.1 Information you provide. Information that you submit to us, including your name, business email address, company name, responses to questionnaires and surveys, meeting requests, queries submitted to the Demo, and the content of any communication with us.
2.2 Information collected automatically. Technical and usage information generated by your access to and use of the Sites, including internet protocol (IP) address and approximate location derived from it, device, browser and operating system information, identifiers, pages viewed, links clicked, interactions, referring and exit pages, dates and times of access, and records of your sessions and interactions with the Demo, including content entered.
2.3 Information obtained from third parties. Business and professional information associated with your visit, which may include your name, job title, employer, business contact details and professional profile, and information relating to your organisation, obtained from data providers and publicly available sources.
4Purposes of Use
4.1 The Company may use information for the following purposes:
- (a) operating, maintaining, securing and improving the Sites and the Demo, and preventing fraud and misuse;
- (b) analysing usage of the Sites and the effectiveness of our content;
- (c) identifying organisations and professionals that visit the Sites, and conducting business development, sales and marketing activities, including contacting you about the Company’s products and services;
- (d) providing access to the Demo, responding to queries submitted to it, and following up on its use;
- (e) scheduling meetings and responding to communications and requests;
- (f) complying with applicable law, enforcing our Terms of Service, and establishing, exercising or defending legal claims; and
- (g) any other purpose disclosed at the time of collection or permitted by applicable law.
5Legal Basis
5.1 To the extent applicable law requires a legal basis for processing, the Company processes information on the basis of its legitimate interests in operating, securing and growing its business, the performance of steps requested by you, compliance with legal obligations, and, where required, your consent.
6Disclosure of Information
6.1 The Company may disclose information to the following categories of recipients:
- (a) service providers that perform services on our behalf, including providers of hosting, content delivery, security, analytics, session recording, data enrichment and visitor identification, scheduling, communications and artificial intelligence services;
- (b) the Company’s affiliates, professional advisers, auditors and insurers;
- (c) courts, regulators, law enforcement and other governmental authorities, where required or permitted by law or to protect the rights, property or safety of the Company or others; and
- (d) any actual or prospective acquirer, successor or assignee in connection with a merger, acquisition, financing, reorganisation or sale of all or part of the Company’s business or assets.
6.2 Certain disclosures to third parties for the purposes of analytics, visitor identification or marketing may constitute a “sale” or “sharing” of personal information under the laws of certain jurisdictions.
7Demonstration Environment
7.1 By accessing or using the Demo, you acknowledge that the information described in this Policy, including records of your sessions, interactions and the content you enter, is collected and processed while you use the Demo. Queries submitted to the Demo may be reviewed by Company personnel and processed by service providers.
8International Transfers
8.1 Information may be stored and processed in India, the United States and any other country in which the Company or its service providers operate, which may have data protection laws that differ from those of your jurisdiction.
9Retention
9.1 The Company retains information for as long as it considers necessary for the purposes described in this Policy, or for such longer period as may be required or permitted by applicable law.
10Your Rights
10.1 Subject to applicable law, you may request access to, correction or erasure of, or restriction of or objection to the processing of, your personal information, and may withdraw any consent previously given. Requests may be submitted to support@datawyse.app.
10.2 The Company may require verification of your identity before acting on a request, and may decline or limit a request to the extent permitted by applicable law. Any request will not affect the automatic operation of the technologies described in Section 3 on subsequent visits to the Sites.
11Security
11.1 The Company implements reasonable security practices and procedures designed to protect information. However, no method of transmission or storage is completely secure, and the Company does not guarantee the security of any information. You provide information at your own risk.
12Children
12.1 The Sites are intended solely for persons aged eighteen (18) years or above acting in a business or professional capacity. The Company does not knowingly collect information from children.
13Third-Party Services
13.1 The Sites may contain links to or integrations with third-party websites and services. The Company is not responsible for the content, privacy practices or security of any third party, and your use of such services is governed by their respective terms and policies.
14Limitation of Liability
14.1 To the fullest extent permitted by applicable law, the Company, its directors, officers, employees, affiliates and service providers shall not be liable for any loss, damage, claim or expense of any kind, whether direct, indirect, incidental, special or consequential, arising out of or in connection with the collection, use, storage, processing, disclosure or security of information as described in this Policy, any act or omission of a third party, or any unauthorised access to or use of information. Nothing in this Policy excludes liability that cannot be excluded under applicable law.
15Grievance Officer
15.1 In accordance with applicable Indian law, the Grievance Officer of the Company is Adithya Anilkumar, Chief Operating Officer, who may be contacted at support@datawyse.app. Grievances shall be addressed within the timelines prescribed under applicable law.
16Amendments
16.1 The Company may amend this Policy at any time by posting the amended version on this page. Amendments take effect from the effective date stated, and your continued access to or use of the Sites thereafter constitutes acknowledgement of the amended Policy.
17Contact
17.1 Any questions regarding this Policy may be directed to support@datawyse.app.
Contact
Questions regarding this document may be directed to: